Privacy Policy
Effective Date: 3/26/2026
1. Introduction
Gohfr, Inc. (“Gohfr,” “Company,” “we,” “our,” or “us”) operates an app-based, on-demand last-mile delivery platform across multiple U.S. states. This Privacy Policy explains how we collect, use, and share information when you use our website (gohfr.com), mobile application, and services. By using our services, you agree to this Privacy Policy.
2. Information We Collect
A. Information You Provide We collect:
- Name
- Email address
- Phone number
- Pickup and delivery addresses
- Delivery instructions
- Photos for proof of delivery
- Driver verification information (driver’s license and proof of insurance)
B. Automatically Collected Information We collect limited system data, including:
- User ID
- Login date and time
- General analytics data (non-personally identifiable)
- Driver latitude and longitude data (for operational purposes only)
We do NOT collect customer IP addresses.
C. Payment Information
- Payments are processed via a third-party provider (Harley Payment Systems)
- Gohfr does not store payment card information
- Payment data is tokenized and securely handled by the provider
3. How We Use Information
We use information to:
- Facilitate and complete deliveries
- Connect customers and drivers
- Provide proof of delivery
- Communicate service updates
- Improve platform performance
- Send email and SMS communications
- Meet legal and regulatory requirements
4. Data Sharing
We may share information with:
- Drivers: Customer name, address, phone, and email; Delivery details
- Business Clients: Delivery confirmations and operational data
- Service Providers: Payment processors; CRM and analytics tools
- Legal Authorities: When required by law or legal obligation
5. Marketing Communications
- We may send email and SMS communications automatically
- Users may opt out at any time
6. Data Retention
- App-based delivery and courier logs are stored indefinitely
- Non-app delivery data is retained for up to one (1) year
7. Your Privacy Rights
Depending on your jurisdiction, you may:
- Request access to your data
- Request correction or deletion
- Opt out of communications
Contact: [Insert Email]
8. Data Security
We use reasonable administrative and technical safeguards to protect your data. However, no system is completely secure.
9. Multi-State Operations
Gohfr operates across multiple U.S. states. Data may be processed in any state where we operate.
10. Updates
We may update this Privacy Policy at any time. Continued use constitutes acceptance.
11. Contact
Gohfr, Inc. admin@gohfr.com
